• To achieve our customer’s best satisfaction & win their confidence.
  • To manage & operate the bank in the most effective manner.
  • To identify customer’s need & monitor their perception towards meeting those requirements.
  • To review & update policies, procedures & practices to enhance the ability to extend better customer services.
  • To train & develop all employees & provide them adequate resources so that customer’s need can reasonably addressed.
  • To promote organizational efficiency by disclosing company plans, policies & procedures openly to the employees in a timely fashion.
  • To ensure a congenial working environment.
  • To diversify portfolio in both retail & wholesale market.