- To achieve our customer’s best satisfaction & win their confidence.
- To manage & operate the bank in the most effective manner.
- To identify customer’s need & monitor their perception towards meeting those requirements.
- To review & update policies, procedures & practices to enhance the ability to extend better customer services.
- To train & develop all employees & provide them adequate resources so that customer’s need can reasonably addressed.
- To promote organizational efficiency by disclosing company plans, policies & procedures openly to the employees in a timely fashion.
- To ensure a congenial working environment.
- To diversify portfolio in both retail & wholesale market.
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